Vision Builder & Supplier (VBS) is committed to protecting the privacy and security of its users.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the VBS platform.
By accessing or using VBS, you agree to the terms outlined in this policy.
We may collect and process the following categories of information:
Full name
Phone number
Email address
Residential or business address
CNIC (National Identity Card) or Passport
Business registration details (NTN, SECP, etc.)
Licenses and certifications (if applicable)
Payment records
Transaction history
Billing details
⚠️ Note: VBS does not store full banking credentials. Payments are processed through secure payment systems.
IP address
Device information
Browser type
Platform activity and interactions
Your information is used strictly for platform operations, including:
Creating and managing user accounts
Verifying identity and preventing fraud
Processing payments and transactions
Connecting clients with engineers, suppliers, and contractors
Managing projects, disputes, and support requests
Improving platform performance and user experience
Complying with legal and regulatory requirements in Pakistan
VBS does not sell or rent user data to third parties.
We may share limited data only in the following cases:
With verified professionals or vendors (only as necessary for service delivery)
With payment service providers for transaction processing
With legal or regulatory authorities when required under Pakistani law
With internal compliance teams for verification and dispute handling
All data sharing is controlled and limited to necessary use.
VBS implements appropriate technical and organizational measures to protect user data, including:
Secure servers and encrypted storage
Restricted access to sensitive information
Verification and authentication systems
Monitoring for unauthorized access or misuse
⚠️ While we take strong precautions, no system is completely secure. Users are responsible for maintaining the confidentiality of their login credentials.
VBS may use cookies and similar technologies to:
Enhance user experience
Analyze platform usage
Improve system performance
Users can manage cookie preferences through their browser settings.
Users have the right to:
Access their personal data
Request correction of inaccurate or incomplete information
Request account deactivation or deletion
Withdraw consent where applicable
⚠️ Note: Certain data may be retained if required for legal, regulatory, or dispute resolution purposes.
VBS retains user data only for as long as necessary to:
Provide services
Fulfill contractual obligations
Comply with legal and regulatory requirements
Even after account deletion, some records may be retained for:
Financial reporting
Fraud prevention
Legal compliance
VBS may use third-party services (e.g., payment gateways, analytics tools).
These providers:
Operate under their own privacy policies
Are required to maintain appropriate data protection standards
VBS is not responsible for the privacy practices of external services.
VBS reserves the right to update or modify this Privacy Policy at any time.
Significant changes will be communicated to users
Continued use of the platform constitutes acceptance of updated terms
For any privacy-related concerns, requests, or complaints, contact: